Effective Date: [1st July 2025]

Welcome to Vedan Essentials. By accessing and using our website (https://vedanessentials.com/) and purchasing our Ayurvedic supplements, you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all users, including browsers, customers, merchants, vendors, and contributors of content. Please read them carefully. If you do not agree with any part of these terms, you must refrain from using our website.

1. General Use

By using this website, you confirm that you are at least 18 years old or accessing it under the supervision of a parent or legal guardian. You agree not to use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction.

We reserve the right to refuse service to anyone for any reason at any time. We also reserve the right to modify or discontinue any part of the website without notice at our discretion.

2. Product Information and Use

All products on Vedan Essentials are Ayurvedic and meant to support general wellness. These products are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. Always consult your healthcare provider before starting any new supplement regimen.

The content provided on our website, including blogs and product descriptions, is for informational purposes only and should not be considered medical advice.

3. Orders and Payments

3.1 Order Acceptance

All orders placed are subject to our acceptance. We reserve the right to refuse or cancel any order due to payment issues, product unavailability, or suspicion of fraudulent activity.

3.2 Pricing

Prices for our products are listed in Indian Rupees (INR) and are subject to change without notice. We make every effort to ensure prices are accurate, but in case of any error, we reserve the right to correct the price and cancel the order.

3.3 Payment Gateway Compliance

We use secure third-party payment gateways like Razorpay and others that comply with Payment Card Industry Data Security Standards (PCI-DSS). By choosing these services, you agree to their respective terms and privacy policies.

We do not store your payment details. All transactions are encrypted and processed through SSL-secured gateways.

4. Shipping and Delivery

We aim to dispatch orders within 1–3 business days. Delivery timeframes may vary based on your location, courier delays, or unforeseen circumstances. You will receive tracking information once your order is shipped.

We are not responsible for delays caused by logistics providers. If your package is lost or damaged during transit, please contact us immediately, and we will help resolve the issue.

5. Returns, Refunds, and Cancellations

Due to the nature of our wellness products, we follow a strict no-return policy unless the product is damaged, defective, or incorrectly delivered.

5.1 Refunds

Refunds are issued only in specific cases after verification. The refund will be credited to your original mode of payment within 5–10 business days.

5.2 Cancellations

You may cancel your order within 6 hours of placing it. Once shipped, the order cannot be cancelled. To cancel an order, please contact us via email or WhatsApp immediately.

6. User Accounts and Data

When creating an account or placing an order, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account and password.

We reserve the right to terminate accounts or refuse future service if any information provided is found to be false or misleading.

7. Intellectual Property

All content on the Vedan Essentials website—including text, graphics, logos, images, product packaging, and videos—is the intellectual property of Vedan Essentials and is protected under Indian copyright and trademark laws. Reproduction or distribution without our written consent is strictly prohibited.

8. Third-Party Links

Some content, tools, or services on our site may include links to third-party websites. We are not responsible for examining or evaluating their content or accuracy. Your use of third-party services is governed by their own policies.

9. Disclaimer of Warranties and Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. Our website and all products are provided “as is” and “as available.”

In no case shall Vedan Essentials, its employees, agents, or directors be liable for any injury, loss, claim, or any direct or indirect damages resulting from your use of any product or service.

10. Indemnification

You agree to indemnify and hold harmless Vedan Essentials and its affiliates from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these terms or your violation of any law or rights of a third party.

11. Governing Law

These terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Patiala, Punjab.

12. Changes to Terms & Conditions

We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates to our website. It is your responsibility to check our website periodically for changes.

Your continued use of or access to our site following any updates constitutes acceptance of those changes.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Phone: +91-99155-55032
Email: vedanessentials@gmail.com
WhatsApp: +91-99155-55032
Mailing Address: Vedan Essentials, Patiala, Punjab – 147001, India